UX App Design
Deloitte x SCADPro: Reimagining the Airport Security Check Experience
Redesigning the airport security process to enhance the experience for both travelers and airport staff
Overview
Airport security checks can be stressful. Long lines, unclear instructions, and last-minute surprises make the process frustrating for travelers and challenging for officers. Our team set out to reimagine the airport security process, making it smoother, clearer, and more efficient for everyone.
As part of a SCADPro course in collaboration with Deloitte, our team of 16 students from 7 different majors worked together to develop innovative solutions. We focused on improving traveler preparedness, streamlining workflows, and addressing key pain points to enhance efficiency without compromising security.
Summary
Problems in the Airport Security Screening Process
This diagram shows how lack of traveler insight and outdated officer training create coordination failures, slowing down security and harming both sides’ experience.
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